Frequently Asked Questions (FAQs)
Welcome to the MrXee.com FAQ page! We’ve gathered the most common questions from our customers to make your shopping experience easier. If you don’t see the answer to your question, feel free to reach out to us—we’re happy to assist!
Contact Us Anytime!
If you have any questions, concerns, or need assistance, you can reach us by email at [[email protected]].
30 Days Return Guarantee
We offer a 30-day return policy on all items. Please visit our [Return & Refund Policy] for full details.
Security Payment
We uses the latest encryption technology to protect your personal and payment information. We are committed to keeping your data safe and secure.
At MrXee.com, we offer a wide variety of clothing for all ages and genders, including:
- T-Shirts
- Hoodies
- Sweatshirts
- Tank Tops
- Long Sleeves
- Baby Clothing (for kids)
We provide a detailed sizing chart for each product page. Please refer to the chart to help you choose the right size for your body type. If you’re between sizes, we recommend sizing up for a more comfortable fit.
We strive to process orders as quickly as possible. Once an order is placed, we begin processing it immediately. If you need to make a change or cancel, please contact us at [[email protected]] within 1 hour of placing your order. After that, we cannot guarantee any changes can be made.
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to track your package. You can use this to monitor the status of your shipment.
Currently, we only offer shipping within the United States. We are working on expanding to international markets, so please stay tuned for updates!
Shipping costs depend on your location and the size of your order. You can see your shipping cost at checkout before you finalize your purchase.
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most orders are delivered within 5-7 business days for standard shipping.
We offer a 30-day return policy on all items (except for custom or personalized items). The items must be unworn, unwashed, and in their original condition. Please visit our [Return & Refund Policy] for full details.
To initiate a return, please contact us at [[email protected]] with your order number and the items you wish to return. We’ll guide you through the return process. Please note that customers are responsible for return shipping unless the item is damaged or incorrect.
Yes! If you need to exchange an item, simply return the original item and place a new order for the size or color you want. If you need assistance, feel free to reach out to our customer service team.
Currently, we do not offer gift cards. However, we are working on offering them in the future—stay tuned for updates!
Our clothing is designed to be true to size, but we recommend checking our sizing charts for each product to ensure the best fit. If you’re unsure between sizes, we suggest going one size up for comfort.
If you received an item that is damaged or incorrect, please contact us immediately at [[email protected]] with a photo of the issue. We will provide you with a replacement or refund.
Yes, MrXee.com uses the latest encryption technology to protect your personal and payment information. We are committed to keeping your data safe and secure.
If you have any questions, concerns, or need assistance, you can reach us by email at [[email protected]]. We are happy to help!